FREQUENTLY ASKED QUESTIONS
WHAT IS COACHING?
Coaching is a partnership (defined as an alliance, not a legal business partnership) between a Coach and a Client in a thought-provoking and creative process that inspires the client to maximise their personal and professional potential. It is designed to facilitate the creation and development of personal, professional or business goals. Coaching is also designed to help you unlock previously untapped sources of imagination, productivity and leadership to achieve your desired goals and results. More information about what coaching is (and what it is not) is available on the International Coaching Community (ICC) website - SEE: What is Coaching?
WHAT ARE THE BENEFITS OF COACHING?
The International Coaching Federation (ICF) specialises in exploring what real people have to say about coaching experiences and the potential benefits to be gained. Explore the resources available here to better understand how coaching can help you to unleash your potential, surpass your limits and change your life.
I AM NOT SURE COACHING IS FOR ME, CAN I TRY IT OUT BEFORE I BOOK?
Wright Moore Coaching and Consulting offers a complimentary 20 minute clarity call for those who are looking to ask questions about the various programs and determine which is most aligned. The call is for finding fit while the coaching itself begins inside a program.
HOW IS 'RESULTS COACHING' DIFFERENT TO OTHER TYPES OF COACHING?
Results coaching is a form of holistic coaching designed to help individuals and groups create meaningful change across both personal and professional spheres of life. Unlike niche coaching approaches that focus on a single area (such as career, mindset, or wellbeing), results coaching draws from a diverse range of modalities — including high‑performance coaching, mindset coaching, leadership coaching, wellbeing coaching, and neuro‑linguistic programming (NLP).
This multi‑disciplinary foundation enables results coaches to support clients in achieving rapid, sustainable progress across all areas of work and life. Because certified results coaches are not limited to one domain, they bring a broader skillset that helps clients create change in whatever area matters most to them — whether that’s career performance, relationships, health, fitness, purpose, or overall happiness.
As the Principal at Wright Moore Coaching and Consulting, Alex is accredited to deliver Authentic Education’s R.A.P.I.D Results coaching model. This model centres around focus, insight, and accountability to promote consistent impact. With qualifications in behavioural science, human development, and reiki, Alex also integrates wellbeing and performance‑enhancement approaches to support clients in a holistic, grounded way.
Building on the foundations of results coaching, all programs at Wright Moore Coaching and Consulting are anchored in Alex’s signature methodology, The Inner Compass Method ™ — a three‑pillar, research‑grounded framework guiding women through conditioning, inner guidance, and embodied action. Blending behavioural science, somatic therapy principles, narrative identity, and feminine wisdom, this methodology offers something unique for high‑functioning women seeking to break old patterns, trust themselves deeply, and find greater fulfilment in their lives.
ARE PAYMENT PLANS AVAILABLE FOR YOUR PROGRAMS?
As all of our services and packages are customised to individuals, we do not offer generic pricing on our website and prefer to provide custom quotes to ensure accuracy. We understand that each individual has unique circumstances and needs, both in terms of their coaching and finances. For this reason, all coaching programs also feature monthly payment plan options to enable flexibility and affordability.
CAN I GET A REFUND IF I CHANGE MY MIND AFTER SIGNING UP TO A COACHING PROGRAM?
Wright Moore Coaching and Consulting delivers a Happiness Guarantee with all coaching programs. Should you embark upon one of our programs and wish to terminate the Coaching Agreement following an initial session, the remaining program monies will be refunded to you within 14 days (minus the value of the deposit and initial session cost). Furthermore, to avoid a cancellation fee, our refund policy for pre-booked coaching sessions simply requires cancellation with at least 24 hours prior notice. The only exception is an initial program deposit, which is non-refundable as it covers administrative costs and services rendered to establish a custom program, prior to an initial session.
DO YOU PROVIDE FACE-TO-FACE COACHING SESSIONS?
Wright Moore Coaching and Consulting offers a combination of online, phone and face-to-face appointments depending upon your location. If you reside internationally or outside of the Canberra Australia region, you can opt to have your 1;1 coaching program delivered via video conferencing sessions, telephone sessions, or a combination of both, according to personal preference — whilst all group coaching programs are exclusively delivered virtually. For those residing within, or in close proximity to, the Canberra region, 1:1 face-to-face coaching services may be available for our VIP packages.
A note about other services: Reiki is only delivered in person at our South Canberra Sanctuary studio, while crystal sound bowl therapy is available both via video conference and in person.